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Imagine you were relying on Quickbooks, and a major taxation change, like the European VAT OneStopShop came out. How would you deal with that without updates?
by jimnotgym 3y ago
Imagine you were relying on Quickbooks, and a major taxation change, like the European VAT OneStopShop came out. How would you deal with that without updates? What about the UKs Making Tax Digital, that would be tricky too.
That wasn't the point I was discussing, but there is an answer anyway.
- Nevermark 3y agoCertainly charging for upgrades with useful new and critical functionality is reasonable. But reasonableness would also price even critical functionality relative to how hard it was to actually implement. I.e. don't hold hostage a customers' investments in a software product. Don't force customers to pay a ransom to get a simple-to-implement feature.