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> people getting banned … with no ways of getting in contact with the support This is the most out-of-whack part in my humble opinion. Most of us have a tremen
by xp84 3y ago
> people getting banned … with no ways of getting in contact with the support
This is the most out-of-whack part in my humble opinion. Most of us have a tremendous amount of data and things like auth tokens tied up in Google, and Apple, and due to their scale and the fact that at least for GOOG it’s a “free service,” they’ve set the expectation up that “support” should be limited to searching an FAQ, and also that any account they ban must be some kind of troll account that shouldn’t be listened to. God forbid they give you a phone number where you could bother a person until your problem was solved.
Using ad-supported services for vital stuff is risky. But I know even Apple isn’t very helpful, even for those of their iCloud users who pay.
- eastbound 3y agoGoogle cornered themselves: I’d never give my credit card to Google. I switched to Apple precisely because I have my emails in Google. Even if both had non-support, it’s better to at least not have to report credit card fraud against the company who also has my emails…
- str3wer 3y agoat least they now let download all datas when they ban an account(source: two weeks ago they accused me of being a bot, still waiting for a response to my appeal but meanwhile i've been able to download my stuff)
- raxxorraxor 3y agoI still think this is a bad idea. I never use oauth logins and believe the convenience isn't worth the dependence and security risk at all. Exception are my work accounts. Here I am public anyway, so what gives. I think there still is a huge risk of industrial espionage, but anyway...