QB Online works pretty well, I've used it for many years. Intuit has an obvious disrespect for their customers - some important bugs have gone unfixed for year

QB Online works pretty well, I've used it for many years. Intuit has an obvious disrespect for their customers - some important bugs have gone unfixed for years amid continual complaints, while the newbie support people suggest they be reported to Intuit! I handle the accounting for a small non-profit. We need the ability to categorize our revenue and expense, which now requires the full QBO. At $850 / year, the cost is out of line with our $30K / year revenue. But, I'm rather stuck because the organization needs to be able to transfer the work to another accountant if something happens to me, and GnuCash, ledger, hledger, etc. aren't well known. Also, we need the ability to accept payments from PayPal and Stripe without a lot of manual entry.