We should be building tools that empower people to solve their own problems, whether that's no-code or low-code tools, or platforms, or scripting languages. We

We should be building tools that empower people to solve their own problems, whether that's no-code or low-code tools, or platforms, or scripting languages. We underinvest in internal tool-building for all sorts of non-technical reasons, and the result is people interacting all day at work with terrible software.