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JotForm today moved its domains away from GoDaddy to registrars NameCheap and Hover. I'm glad JotForm is back up, but I'm curious how they transferred the doma

by there 15y ago

JotForm today moved its domains away from GoDaddy to registrars NameCheap and Hover. I'm glad JotForm is back up, but I'm curious how they transferred the domains so quickly. I would have expected GoDaddy to lock the domains and prevent them from being transferred away, either due to their own policies or because the Secret Service ordered them to. In my experience, it's always taken at least a few days to transfer registrars, even with an EPP code in hand and instantly responding to confirmation emails. Was NameCheap able to pull some strings to transfer the domains outside of the normal process?

dangrossman 15y ago
> In my experience, it's always taken at least a few days to transfer registrars, even with an EPP code in hand and instantly responding to confirmation emails It should take no more than an hour, usually less. If it's taking more than that something's gone wrong or your registrar is manually processing what everyone else does automatically. I moved a couple dozen domains from GoDaddy in December... all were at their new registrar less than an hour after I confirmed the transfers.
- larrys 15y ago
  Exactly. One thing for people to check when choosing a new registrar is whether they have a way to "ack" a request to transfer out (in case you want to leave at some later date). Some registrars don't and that can mean either trying to get customer service to do this or waiting the default period. Note that there can also be a delay with the new registrar that you choose putting the domain into whois as well.
larrys 15y ago
Well, first the jotform.com domain is still at godaddy as of 11:07 EST. Domain Name: JOTFORM.COM Registrar: GODADDY.COM, LLC Whois Server: whois.godaddy.com Referral URL: http://registrar.godaddy.com Name Server: JAY.NS.CLOUDFLARE.COM Name Server: LEAH.NS.CLOUDFLARE.COM Status: ok Updated Date: 16-feb-2012 Creation Date: 09-nov-2005 Expiration Date: 09-nov-2020 >>> Last update of whois database: Fri, 17 Feb 2012 04:03:43 UTC <<< Second, as a registrar, we can transfer a domain same day if we have the Auth code and the other registrar provides a way to "ack" the request. On transfer away, if we give someone an auth code we can have the domain released as soon as we are notified that the other registrar has input the auth code. Even if we aren't notified we can check manually and see if the code was entered. So, in general it can be done pretty quickly depending on the two registrars involved. Quicker than it took me to write this reply.

by there 15y ago

dangrossman 15y ago

> In my experience, it's always taken at least a few days to transfer registrars, even with an EPP code in hand and instantly responding to confirmation emails It should take no more than an hour, usually less. If it's taking more than that something's gone wrong or your registrar is manually processing what everyone else does automatically. I moved a couple dozen domains from GoDaddy in December... all were at their new registrar less than an hour after I confirmed the transfers.

larrys 15y ago
Exactly. One thing for people to check when choosing a new registrar is whether they have a way to "ack" a request to transfer out (in case you want to leave at some later date). Some registrars don't and that can mean either trying to get customer service to do this or waiting the default period. Note that there can also be a delay with the new registrar that you choose putting the domain into whois as well.

larrys 15y ago

Well, first the jotform.com domain is still at godaddy as of 11:07 EST. Domain Name: JOTFORM.COM Registrar: GODADDY.COM, LLC Whois Server: whois.godaddy.com Referral URL: http://registrar.godaddy.com Name Server: JAY.NS.CLOUDFLARE.COM Name Server: LEAH.NS.CLOUDFLARE.COM Status: ok Updated Date: 16-feb-2012 Creation Date: 09-nov-2005 Expiration Date: 09-nov-2020 >>> Last update of whois database: Fri, 17 Feb 2012 04:03:43 UTC <<< Second, as a registrar, we can transfer a domain same day if we have the Auth code and the other registrar provides a way to "ack" the request. On transfer away, if we give someone an auth code we can have the domain released as soon as we are notified that the other registrar has input the auth code. Even if we aren't notified we can check manually and see if the code was entered. So, in general it can be done pretty quickly depending on the two registrars involved. Quicker than it took me to write this reply.