The nonprofit appears to consider it a success and is embarking on a new project to buy/build/whatever a CRM that will do the things they originally believed th

The nonprofit appears to consider it a success and is embarking on a new project to buy/build/whatever a CRM that will do the things they originally believed the website project would achieve. I can't even get them to use Mailchimp reliably, and they want to solve that with magic technology.