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I run Windows & Ubuntu, and I would shudder at the thought of having to ship my laptop in. That's a lot of time to be without my computer. I've honestly never

by aneesh 18y ago

I run Windows & Ubuntu, and I would shudder at the thought of having to ship my laptop in. That's a lot of time to be without my computer. I've honestly never encountered a problem that required the manufacturer's support. More than a handful of my Mac friends have had to ship theirs in.

potatolicious 18y ago
This is, of course, anecdotal, but my roommate had his Dell break down a while ago. Spent about 5 hours on the phone arguing with one support rep or another before they agreed to send a tech out the next day to look at it. His computer was hunky dory the next day (better than Apple, who took 4 days round-trip from time of call to time laptop was returned), but IMHO the aggravation required for it just isn't worth it. Also, FWIW, you don't ever have to ship your laptop in (unless you are doing a full replacement like me). Plenty of service providers will look at your machine without taking it away from you for extended periods. They won't come to your house though.