It sounds like this outsourcing program was not being managed well - and beyond the general inhumanity, eventually that’s going to cost OpenAI too if it comprom

It sounds like this outsourcing program was not being managed well - and beyond the general inhumanity, eventually that’s going to cost OpenAI too if it compromises their results. It sounds like the expectations communicated by OpenAI were completely unlike the reality. > OpenAI told me it believed it was paying its Sama contractors $12.50 per hour, but Mathenge says he and his colleagues earned approximately $1 per hour, and sometimes less. > OpenAI knew these workers were supposed to get routine counseling, but Okinyi and Mathenge found it insufficient. “At some point, the counselor reported,” Mathenge said, “but you could tell he was not professional. He was not qualified, I’m sorry to say. Asking basic questions like ‘What is your name?’ and ‘How do you find your work?’” The final outcome when OpenAI pressed for more details about working conditions was that this outsourcing company simply exited content moderation entirely. Hopefully the folks running this program on the OpenAI side are revisiting how they choose and manage their vendors.