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This is my theory. Customers claim to care about privacy. But their actions consistently betray that they value convenience more than privacy. I think it is abo
by atomicnature 3y ago
This is my theory. Customers claim to care about privacy. But their actions consistently betray that they value convenience more than privacy. I think it is about stated vs demonstrated preferences. Given the demonstrated preference for convenience (over privacy), it makes sense for businesses to align themselves to the customer's actual sentiments.
- quickthrower2 3y agoThey might value convenience as much as privacy but are given 1000 units of convenience for a unit of lost privacy.
- afarrell 3y agoCustomers can feel convenience up front—it is hard for them to feel privacy.