At worst, most troubleshooting guides online (one's phone probably has Internet) and probably even in the manual end with "if all else fails, here's how to fact

At worst, most troubleshooting guides online (one's phone probably has Internet) and probably even in the manual end with "if all else fails, here's how to factory reset". Someone in the comments of the article said a factory fixed it for them. I understand the frustration, but after some initial anger, people will eventually get there.