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They can't. The contract generally says the price rise will be inflation plus a specified percent. Otherwise, eg if they raise call costs, they have to tell you
by jsmith99 3y ago
They can't. The contract generally says the price rise will be inflation plus a specified percent. Otherwise, eg if they raise call costs, they have to tell you that you can cancel penalty free - which I have done multiple times.
- lucb1e 3y ago> inflation plus a specified percent You sure? In NL it's just inflation, anything else means you have the option to cancel. Seems odd that they could specify an extra percentage in their terms of service just for the heck of it, not because of increased costs or so. Though, in practice, you're with a carrier for a reason (either best quality or lowest price) and the competition also raised prices per inflation, or at least close enough that it doesn't tip the scale, so there's never a point cancelling a contract prematurely. Maximum contract duration is 2 years anyway iirc.