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>No, this is a sales tactic to improve customer retention. This is one of Jonathan Haidt’s points about what has led to many of the problems at universities. W
by bumby 3y ago
>No, this is a sales tactic to improve customer retention.
This is one of Jonathan Haidt’s points about what has led to many of the problems at universities. When the “students” are treated as “customers” it causes universities to work against their stated missions in order to placate their customer base.
- LatteLazy 3y agoSay what you like but... Students ARE the customers. When the state/local government, tax payers etc paid for education, they could reasonably have a say. But that's not the case anymore. And If I am being asked for 100k I damn well expect a few parties, a nice gym and a low stress experience.
- dh2022 3y agoNot sure if you meant to be sarcastic, but parties, gym, pool, snowboarding trips, are available for a lot less than 100K.
- bumby 3y agoMaybe only for a few colleges that refuse govt funds (e.g., Hillsdale college). But most still receive a huge amount of public money.
- EatingWithForks 3y agoPublic money for universities have actually scaled back over time. > A majority of state legislatures spent far less on public colleges and universities in 2020 than they did in 2008, an NEA analysis shows. This means colleges and universities must rely on students to pay the cost of college—and those students are borrowing to do it. https://www.nea.org/advocating-for-change/new-from-nea/state-funding-higher-education-still-lagging https://www.nea.org/advocating-for-change/new-from-nea/state...
- nunuvit 3y agoAlso after taking away the ability to forgive federal student loan debt through bankruptcy, there needs to be a way for students to advocate for their outcomes because there's no remedy if it doesn't go well for them.
- bumby 3y agoCan you clarify what you mean by advocating for their outcomes?
- nunuvit 3y agoBeing the customer.
- bumby 3y agoI’m sure we can see where this goes astray when dealing with public goods. When physician reimbursements get tied to customer satisfaction, patients start to become over medicated, for example.
- nunuvit 3y agoI agree. The better solution is to do away with unforgivable debt.
- bumby 3y agoOr just fix the system so debt isn’t necessary or so easily acquired. Any time you subsidize something (aka giving free debt forgiveness) you tend to get more of it
- nunuvit 3y agoOf course. I'm just explaining why it kind of makes sense that the student would be the customer in the current messed-up system.