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I tried to get open reach installed, 4 months after the original estimated install date I threw in the towel. But customer services treat them like a separate c
by pipes 3y ago
I tried to get open reach installed, 4 months after the original estimated install date I threw in the towel. But customer services treat them like a separate company. There was no way for me to contact open reach but BT relayed notes to the. It was a very frustrating experience.
- happymellon 3y agoBT being allowed to hold onto OpenReach is criminal IMO. This sort of core infrastructure needs to be in a separate non-profit organisation. Even if BT "ring fenced" it as a separate entity, they have played extremely dirty over the decades.