5 ms·

This is probably intentional - now that they've allowed repairing of your own devices (allowed is a bit too generous, more like strong-armed into allowing). So,

This is probably intentional - now that they've allowed repairing of your own devices (allowed is a bit too generous, more like strong-armed into allowing). So, they do the next-best thing... make it expensive to do self-repair (via parts cost) and cheaper to offer repairs. It's win-win. They come out on top looking good ("Oh look, we're absorbing some of the cost for repairs.") and consumers lose out. The net effect is that repair shops will also find it costly to repair.

genocidicbunny 3y ago
If I recall correctly, this is pretty much exactly the strategy that Louis Rossmann was calling out when Apple first started their 'repair' program. He was right.
- prmoustache 3y ago
  Bottom line is we should mandate in the law that if you sell a product, you need to provide specs and schematics of all parts it consists of so that third parties can build and sell replacement parts of same spec and quality.
  - ajsnigrutin 3y ago
    I'd be happy if the chip manufacturer was allowed to sell me the same chip at all. There are chips, made specifically for apple, that are far from any secret/nda stuff, since there are billions around in peoples pockets, but the manufacturer is not allowed to sell them to consumers. Louis Rossmann mentioned this too, where he has to buy an apple powerbank, to remove one chip (charge controller?) to fix an iphone, and then throw away the rest of the powerbank, because the manufacturer is not allowed to sell him a chip worth a few cents.
- b1daly 3y ago
  I’ve never understood his crankiness on this subject: the concept of ‘right to repair’ is entirely synthetic. Government intervention in markets is usually predicated on some kind of ‘market failure’ and I don’t see how that is the case here. There is plenty of competition in the phone market and if the option to have a phone repaired by third parties was really desired by consumers then someone would sell such a phone. It seems more like Rossmann is angry there is not a product-market fit for his services. Something like that.
pantulis 3y ago
> make it expensive to do self-repair (via parts cost) and cheaper to offer repairs If the parts can only be sourced from Apple and are expensive, third party repairs are expensive too. My perfectly useable 2017 iPad Pro got a screen broken and the third party repair service quote was equivalent to a new 2023 iPad Air (around 400€!)
- deafpolygon 3y ago
  That is working as intended - the average consumer will say, "Hmm! It's only 100 bucks more to buy a new one!"
  - pantulis 3y ago
    And work it did in my case.

genocidicbunny 3y ago

If I recall correctly, this is pretty much exactly the strategy that Louis Rossmann was calling out when Apple first started their 'repair' program. He was right.

prmoustache 3y ago
Bottom line is we should mandate in the law that if you sell a product, you need to provide specs and schematics of all parts it consists of so that third parties can build and sell replacement parts of same spec and quality.
- ajsnigrutin 3y ago
  I'd be happy if the chip manufacturer was allowed to sell me the same chip at all. There are chips, made specifically for apple, that are far from any secret/nda stuff, since there are billions around in peoples pockets, but the manufacturer is not allowed to sell them to consumers. Louis Rossmann mentioned this too, where he has to buy an apple powerbank, to remove one chip (charge controller?) to fix an iphone, and then throw away the rest of the powerbank, because the manufacturer is not allowed to sell him a chip worth a few cents.
b1daly 3y ago
I’ve never understood his crankiness on this subject: the concept of ‘right to repair’ is entirely synthetic. Government intervention in markets is usually predicated on some kind of ‘market failure’ and I don’t see how that is the case here. There is plenty of competition in the phone market and if the option to have a phone repaired by third parties was really desired by consumers then someone would sell such a phone. It seems more like Rossmann is angry there is not a product-market fit for his services. Something like that.

pantulis 3y ago

> make it expensive to do self-repair (via parts cost) and cheaper to offer repairs If the parts can only be sourced from Apple and are expensive, third party repairs are expensive too. My perfectly useable 2017 iPad Pro got a screen broken and the third party repair service quote was equivalent to a new 2023 iPad Air (around 400€!)

deafpolygon 3y ago
That is working as intended - the average consumer will say, "Hmm! It's only 100 bucks more to buy a new one!"
- pantulis 3y ago
  And work it did in my case.