Related advice for when there’s too many errors to read: remember that the original use of triage (in hospitals) was to quickly categorize cases so you could pr

Related advice for when there’s too many errors to read: remember that the original use of triage (in hospitals) was to quickly categorize cases so you could prioritize ones to work on first. It still rapidly terminates, and almost immediately results in individual doctors or teams of doctors working on individual cases. Your triage system will aggregate errors to determine what’s important, sure, but it should quickly tell you what to work on, and (most crucially) those tasks it returns should be disaggregated individual errors to work on. The advantage of software engineering over medical treatment is that for the SRE, solving one case also solves all cases of that type, whereas the doctor has to administer the same treatment to each individual case. But don’t let that scaling trick you into tolerating a triage system that results in tasks like “re-architect this service”.