I don't understand what you are saying. Externally imposed? The shop owners are deciding to install self check out just, as shop owner Clarence Saunders decid

I don't understand what you are saying. Externally imposed? The shop owners are deciding to install self check out just, as shop owner Clarence Saunders decided to do away with clerks in 1916 in order to increase profits. He also expected customers to pay the same price for less service and be okay with that.