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>I have literally never, as in not one single time, successfully completed a checkout at a self-service station in a grocery store without having to call a huma
by warrenm 3y ago
>I have literally never, as in not one single time, successfully completed a checkout at a self-service station in a grocery store without having to call a human employee over.
Sounds like a "you" problem, mate
I average maybe 3 or 4 calls/year (and I self checkout substantially more frequently than not (and across multiple stores that offer the option))
- pechay 3y agoDo you ever buy alcohol?
- rwmj 3y agoTesco do the age verification step remotely so at their tills there's no interruption if you buy alcohol.
- rocket_surgeron 3y agoI have alcohol delivered to my house because it is the year 2023. People who have trouble with self-checkouts remind me of drivers who never get an oil change and then complain about how crappy their car is when it breaks down, or people who take more than 25 seconds to complete an ATM transaction.
- warrenm 3y agoyes - and I either use the drive-thru at the local liquor store, or I go in and browse no self-checkout options at either
- BlackjackCF 3y agoSame! I love self-checkout. It's easy for me to breeze through when I just want to pick up a few items. If I need to buy something that requires a human employee (like alcohol), I just use regular checkout.
- tbran 3y agoI disagree with you. I've used self-checkout 4 times in 4 different stores in the last week and had a problem 2 out of 4 times. 50% success is not success. Every store is different: - Do they weigh stuff in the bagging area? - Do they scan produce bar codes? - Does it take cash, or card only? - Is there annoying lag? (Frequently, yes!) - Is it going to scan something twice because I hovered, because it lagged? Also, let me ask: - Why isn't there space for my cart? - Why am I juggling stuff in a tiny bagging area? - Why do the bagging area hooks suck? - Why is there only one attendant in the stores that have really sucky systems? - Why are half the self-checkout kiosks closed? Self-checkout is not made for shoppers. I prefer self-checkout, but I wish good systems were more common.
- warrenm 3y agoThat you've managed to have problems does not negate the fact I have as many bad experiences per year as you've had total experiences this year (this yer alone, I've used self-checkout at least 80 times ... probably a lot more) Dislike self-checkout you want, but still sounds like a "you" problem, and not a "self-checkout" problem Neat fact! You don't have to self-checkout at any store I've been to in the last 5 years (unless it's super weird hours ... and even then - you're probably there by yourself, so the attendant's likely to come over to "help" just to have something to do)
- tbran 3y ago1st problem: Scan gun for home center materials did not work as the system was momentarily down. 2nd problem: 2 barcodes on the product. Not sure which one of these is a "me" problem. You also misread my comment. Sounds like you just want to throw around low-effort personal insults instead of addressing anything I said. This is HN, you can do better.
- warrenm 3y ago>Sounds like you just want to throw around low-effort personal insults instead of addressing anything I said. This is HN, you can do better. You're insulting my success (and, quite frankly, the overwhelming majority of people I've observed over the last close to decade) with self-checkout by saying you have had 2 bad experiences? You can do better Or maybe you can't?
- JohnFen 3y agoYeah, it sounds like it. I loathe self-checkout and do my best to avoid it, but when I had to use it, I've never had a problem completing the process.