3 ms·
The refunds are not due to dissatisfaction, it's because they can. The act is closer to piracy than an angry customer. Hot Take Edit: It's gamer Karens request
by falcolas 3y ago
The refunds are not due to dissatisfaction, it's because they can. The act is closer to piracy than an angry customer.
Hot Take Edit: It's gamer Karens requesting the refunds. "I had information available to me that said the game time was under 2 hours but I bought it anyways and now I'm severely disappointed that the game was under 2 hours long and I deserve a refund!"
- frumper 3y agoIt's not piracy. They can't play it after they refund it and I'd call wanting to give it back because you accomplished everything you wanted in less than 2 hours a type of dissatisfaction.
- falcolas 3y agoReally? I'd call "accomplishing everything you wanted" satisfaction. Especially since the chances are nearly 100% that the time to complete was known prior to the purchase (at a minimum, the information was available). I wouldn't demand a refund for a movie, for example, if it finished in 1:59. I wouldn't demand a refund for beating my friends in a round of Top Golf in an hour. Nor would I demand a refund if I decide I'm done after spending less than 2 hours in a museum.
- frumper 3y agoDemand? Steam offers it. It’s about expectations. How many video game’s legitimately expect players to be completely done with it under 2 hours? If that is your target audience then maybe steam isn’t the best platform for you to sell on. I’ve never refunded a game before, but I also see no issues with this policy.