5 ms·

Anything you want to refund after playing less than 2 hours doesn’t sound very engaging.

falcolas 3y ago
The refunds are not due to dissatisfaction, it's because they can. The act is closer to piracy than an angry customer. Hot Take Edit: It's gamer Karens requesting the refunds. "I had information available to me that said the game time was under 2 hours but I bought it anyways and now I'm severely disappointed that the game was under 2 hours long and I deserve a refund!"
- frumper 3y ago
  It's not piracy. They can't play it after they refund it and I'd call wanting to give it back because you accomplished everything you wanted in less than 2 hours a type of dissatisfaction.
  - falcolas 3y ago
    Really? I'd call "accomplishing everything you wanted" satisfaction. Especially since the chances are nearly 100% that the time to complete was known prior to the purchase (at a minimum, the information was available). I wouldn't demand a refund for a movie, for example, if it finished in 1:59. I wouldn't demand a refund for beating my friends in a round of Top Golf in an hour. Nor would I demand a refund if I decide I'm done after spending less than 2 hours in a museum.
    - frumper 3y ago
      Demand? Steam offers it. It’s about expectations. How many video game’s legitimately expect players to be completely done with it under 2 hours? If that is your target audience then maybe steam isn’t the best platform for you to sell on. I’ve never refunded a game before, but I also see no issues with this policy.
waboremo 3y ago
A complete story can be told in under 2 hours. Forcing developers to bloat their games for no reason other than to avoid the refund system is an absurdly idiotic suggestion.
- frumper 3y ago
  I didn't say they had to bloat their game. They can also choose a different method of distribution. Steam takes a one size fits all approach and an overwhelming majority of the market isn't on paid games with content that lasts under 2 hours.

The refunds are not due to dissatisfaction, it's because they can. The act is closer to piracy than an angry customer. Hot Take Edit: It's gamer Karens requesting the refunds. "I had information available to me that said the game time was under 2 hours but I bought it anyways and now I'm severely disappointed that the game was under 2 hours long and I deserve a refund!"

frumper 3y ago
It's not piracy. They can't play it after they refund it and I'd call wanting to give it back because you accomplished everything you wanted in less than 2 hours a type of dissatisfaction.
- falcolas 3y ago
  Really? I'd call "accomplishing everything you wanted" satisfaction. Especially since the chances are nearly 100% that the time to complete was known prior to the purchase (at a minimum, the information was available). I wouldn't demand a refund for a movie, for example, if it finished in 1:59. I wouldn't demand a refund for beating my friends in a round of Top Golf in an hour. Nor would I demand a refund if I decide I'm done after spending less than 2 hours in a museum.
  - frumper 3y ago
    Demand? Steam offers it. It’s about expectations. How many video game’s legitimately expect players to be completely done with it under 2 hours? If that is your target audience then maybe steam isn’t the best platform for you to sell on. I’ve never refunded a game before, but I also see no issues with this policy.

waboremo 3y ago

A complete story can be told in under 2 hours. Forcing developers to bloat their games for no reason other than to avoid the refund system is an absurdly idiotic suggestion.

frumper 3y ago
I didn't say they had to bloat their game. They can also choose a different method of distribution. Steam takes a one size fits all approach and an overwhelming majority of the market isn't on paid games with content that lasts under 2 hours.