Spoke to Gitlab rep today about our renewal price (prices going up by 50%+, 25% with "existing customer discount) and the rep used reliability as a key differen

Spoke to Gitlab rep today about our renewal price (prices going up by 50%+, 25% with "existing customer discount) and the rep used reliability as a key differentiator against GitHub. I quickly pointed about a major outage affecting Gitlabs shared runners which prevented us from deploying a hot fix (we worked around it, but was a ton of stress and extra work).