I've had nothing but positive experiences with Apple at their Genius Bar, and on the phone. I don't know of any other manufacturer that has such an in-store exp

I've had nothing but positive experiences with Apple at their Genius Bar, and on the phone. I don't know of any other manufacturer that has such an in-store experience, but it sure was nice not having to ship my machine out and instead just get to leave it there for a couple days while it was repaired under warranty. my previous Mac, a 12" powerbook, worked perfectly for the 3 years that I had it.