> Sadly, I was unable to convince Robin that she should change her habits. In 2018 the Board Of Directors fired her. She had wasted 9 years and millions of doll

> Sadly, I was unable to convince Robin that she should change her habits. In 2018 the Board Of Directors fired her. She had wasted 9 years and millions of dollars building a CMS that still lacked crucial features that the staff needed, and so she had done great harm to the organization. This reminds of the System Engineering Maxim "User rejection is the number one cause for system failure" I don't know that that is 100% correct, but I think one of the strengths of iterative processes is regular customer input & fast feedback loops