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I completely agree that it's not an unreasonable approach; though Gigya should have made the subject line of the initial email clearer; and probably should not
by elliottcarlson 15y ago
I completely agree that it's not an unreasonable approach; though Gigya should have made the subject line of the initial email clearer; and probably should not have mentioned the legal route in a second email. If still left ignored I am sure they could have sent a certified letter if still no action was taken.
The articles mention of the link back being a paid for link is exactly what it is - in exchange for not paying $6000/year you have the option of placing a link on your site. It's a fair option.
- dedward 15y agoEven still there would be no cause for legal action... what would the damages be? They could simply shut off the service for the customer like every other service provider in the world would do...
- elliottcarlson 15y agoNot every service provider works that way - I've seen plenty of hosting companies who just start charging overage charges - it would be stipulated somewhere in their TOS which most likely would also have the wording that it can be changed at any time. I'm not justifying the action - just saying that it does happen.