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It's definitely a challenge for many if not most people to receive constructive feedback, but my observation has also been that few places are actually good at
by rainsford 3y ago
It's definitely a challenge for many if not most people to receive constructive feedback, but my observation has also been that few places are actually good at putting such feedback in a context that actually feels constructive and intended to improve outcomes. Even the most well-intentioned feedback feels negative when it appears to suggest individual level improvement is the solution to larger issues. And my observation has been that many problems in organizations are about more than individual need for improvement.
A fairly common example I like that you've probably heard before is variations on the story of a junior engineer accidentally dropping a production database. Any feedback to that junior engineer about what they need to improve on to avoid doing that in the future is going to feel like blame no matter how it's given since the underlying causes of the problem are at least as much organizational ones.