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I stayed on them to help the new folks out, and then to improve the documentation so I have less questions to answer.
by pabs3 4y ago
I stayed on them to help the new folks out, and then to improve the documentation so I have less questions to answer.
- SoftTalker 4y agoI've found two types of people on email lists: those who never read the documentation and go straight to the list with questions; those who do read it and point out deficiencies or suggest improvements. The former always seemed to far outweigh the latter, so improving the documentation doesn't do much to reduce the number of questions.
- pabs3 4y agoHaving documentation also means you can just point the former folks at it (or copy-paste) instead of writing the same thing over and over again.