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When I work with a computer I really don't want to think too much about POST or how the power on button sounds. I simply want it to turn on and work. The functi
by tremere 3y ago
When I work with a computer I really don't want to think too much about POST or how the power on button sounds. I simply want it to turn on and work. The functioning of my computer system is mostly orthogonal to my work. I don't distract myself by obsessing over POST messages when I have a backlog to work through.
For your other points, my visits to the Apple Store do not result from learned helplessness. Most problems with Apple products can be resolved using their knowledge base, or if you must, a couple minutes of chat. Apple even has free technical support reachable by phone if you have a real technical issue (like mail issues with your Mac.com address, which came to me as a surprise that they would even do this).
When I do go to the Apple Store the few times that I do, quite frankly it feels like I'm going there to rip them off. Their prices are fair and when you have Apple Care+ they bend backwards to get you up and running. I almost want to apologize to the poor overworked genius after an Apple Store visit.
This is an experience completely different from that from a more conventional PC manufacturer. With a home built PC or one from a gaming vendor like iBuypower, you're pretty much left with the manuals for your components, which are sparse and hardly updated. Even if you get pretty POST beeps it's not reassuring that these problems have little recourse other than "buy more crap to fix your problem" or "flash this shady bin." There is no Apple Store equivalent for regular PC either, if you need help with a regular PC the geek squad is no better at Googling your issue than you are, and very few insurance plans will rebuild your computer for you without a huge copay. "Big" vendors like Dell are even worse, whose support can be summarized as "fuck you pay me" even when the problem is entirely their fault.
To summarize, getting help with a regular PC is a game of passing the buck around by vendors. With Apple there is no one to pass the buck to, so you have them pinned.
All that stuff is worth way more to me than some clunks and beeps.