sp332 got downvoted but is exactly right. Google has tiers of support for products (i.e. "How comfortable is SRE that they will be able to keep this thing in t

sp332 got downvoted but is exactly right. Google has tiers of support for products (i.e. "How comfortable is SRE that they will be able to keep this thing in the air if every SWE that built it gets isekai'd into a magical universe that isn't ours tomorrow?"). Anything they put out in front of Workspaces customers is max-tier support because their data shows that customers won't stop paying because they haven't gotten a new feature yet, but will stop paying if they get a new feature and it's broken.