It's just the process of converting every cost center role into a more efficient half-IT and half-HR/Accounting/OPs role. No one will train anyone so what's the

It's just the process of converting every cost center role into a more efficient half-IT and half-HR/Accounting/OPs role. No one will train anyone so what's the next best thing? Automate stuff; or at least pretend to and pay lot's of money to back the idea up.