He's naively assuming that people don't already just dip their finger in the social media feed, Google's first page of results, or their favourite forum to get

He's naively assuming that people don't already just dip their finger in the social media feed, Google's first page of results, or their favourite forum to get an opinion instead of formulating their own. Nothing will change except the medium for figuring out which way the groupthink wind is blowing.