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I've worked B2B with Arrow, and B2C. They're a big gorilla in the industry for B2B, but much less well known in the B2C world. (In this instance, for B2C I me
by fpgaminer 3y ago
I've worked B2B with Arrow, and B2C. They're a big gorilla in the industry for B2B, but much less well known in the B2C world. (In this instance, for B2C I mean B2Hobbyists like Mouser and Digikey are). I wasn't terribly happy with them on B2B. They just weren't very attentive, and ended up costing our small business countless hours and money. In their defense they tended to always let us shoot up the chain and rectify things after the fact. But after the fact is quite painful for small businesses. On the plus side, they are a big gorilla, and there are advantages to that when you aren't well networked in the industry.
B2C they're okayish. I prefer Mouser/Digikey/etc. But I've never had a bad experience with them, and sometimes they're cheaper, so I keep them in my rotation. For awhile they were making a hard push into B2C and offered free overnight shipping. God, that was amazing.
tl;dr: They're okay, but not the best in any regard.