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They had a free shipping promotion on (relatively) small orders a while ago, so I don't think they mind the attention.
by jjoonathan 3y ago
They had a free shipping promotion on (relatively) small orders a while ago, so I don't think they mind the attention.
- KennyBlanken 3y agoI think it's more about establishing business relationships with young EEs, entrepreneurs, etc who may rise to more senior positions. Treat your small customers well and there's a decent chance they remember it when they're big. People remember good service, especially when they feel they weren't a "big fish" at the time they received that good service; it feels more genuine and consistent.