> Exactly. I always forget its name tho. Me too! Fortunately, Google was smart enough to turn it up from "law about metrics". > The book "The Tyranny of Metr

> Exactly. I always forget its name tho. Me too! Fortunately, Google was smart enough to turn it up from "law about metrics". > The book "The Tyranny of Metrics" by Jerry Muller talks about this phenomenon in depth, giving many historical examples of metrics making systems worse instead of better. Very good read, I'd recommend it to anyone. Thanks! I'll have a look.