3 ms·

I don't understand what your alternative was? How was this your fault?

• jghn 3y ago
  If you're aware of the situation you can change the questions you ask and how you probe in to account for the difference in "no" in order to get to the truth. I believe they're saying that due to them being busy they didn't think about it at the time even though they should've known better.
  • ethbr0 3y ago
    Having had similar things happen before, the optimal move on my part would have been to language-engineer a better confirmation question and/or ask for read-back of the plan. E.g. open-ended, no direct requirement to reply in a negative manner, etc.