Yep, that's why "help" was in quotes - there's nothing a parent can do from the parking lot. And allowing them into the building probably doesn't help either.

Yep, that's why "help" was in quotes - there's nothing a parent can do from the parking lot. And allowing them into the building probably doesn't help either. It's a shit situation for everybody involved (and better solved at the root - we're just unwilling to do that).