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I accidentally dropped my new (at the time) Pixel 4a and broke one of the camera lenses a day before I needed to fly out to India (from Dallas). If I had an iP
by nunez 4y ago
I accidentally dropped my new (at the time) Pixel 4a and broke one of the camera lenses a day before I needed to fly out to India (from Dallas).
If I had an iPhone, I would roll up into an Apple Store and get a new device on the spot, no questions asked. It would fully restore a backup of my old phone within a hour, and I'd forget it ever happened.
But I had a Pixel.
Google doesn't have Google Stores (they did have one in NYC, but it was mostly a pop-up to show off their stuff staffed by contractors), so I was relegated to their chat support. They told me I needed to take it to a local UBreakIFix to get the lens repaired. Since it would take them two days to get the part and replace it, I landed up buying an iPhone instead.