I wonder if they’re implementing the vocabulary customization by sending it in the prompt, or by using a custom-trained model? My guess is the former. There ca

I wonder if they’re implementing the vocabulary customization by sending it in the prompt, or by using a custom-trained model? My guess is the former. There can’t be THAT much customization required, their menu isn’t textbook-length. And the LLM should be able to handle most of it by itself anyways. Seems like they are using Google’s speech recognition API. You can add custom vocabulary to it too. Googles ASR is very good. Will be interesting to see the reception. I bet most people won’t notice or care. EDIT: Wendy’s wins three ways here. It reduces labor cost (despite their protests to the contrary), provides better customer service, AND they probably get higher revenue per car via the consistent upsell.