4 ms·
FYI small claims courts are limited -- in NY, for example, I'm fairly sure small claims can provide equitable relief but not punitive or injunctive (pay back mo
by awinter-py 3y ago
FYI small claims courts are limited -- in NY, for example, I'm fairly sure small claims can provide equitable relief but not punitive or injunctive (pay back money, but can't give you a penalty or force FB to do something).
In practice it doesn't matter (you just need to get their attention + they will fix). Depending on FB's TOS, they may try to move you to arbitration, though once again, you don't care, you just want to get expert attention.
Maybe read the TOS before filing -- you might be able to trigger arbitration directly.
FWIW I had a similar situation last year, my FB account kept getting disabled for nonspecific rules violation. After months, it turned out to be an edge case in their billing logic.
Main takeaway: they probably aren't doing this on purpose, and would like to do a good job, but can't because they don't know how.
Useful advice I got, both from their tech support person + reddit: create a business manager acct and use it to manage your facebook account. Give access to multiple people. That way if one gets disabled you can continue your business.
- JumpCrisscross 3y ago> you might be able to trigger arbitration directly After sending a demand letter, this is the best advice in this thread.