4 ms·

Put a freeze on that card and get a new one? Inconvenient as it might be, works every time.

vuln 3y ago
Some payment processors will update the company charging with the new card information. Getting a new card does not absolve you from the contractual obligation you agreed to in order to use the ad platform. Sad.
- joshlemer 3y ago
  > Getting a new card does not absolve you from the contractual obligation you agreed to in order to use the ad platform. However, for better or worse, possession is 9/10ths of the law
- bink 3y ago
  By the same token the contract probably also stipulated that it could be cancelled in a way that Facebook is currently blocking. I don't think any court would hold that the purchaser is now required to pay for services perpetually.
- karim79 3y ago
  While true in some instances, I'm pretty sure Facebook requires that payment information is valid in order to serve ongoing campaign(s).
- hedora 3y ago
  If this is true, then cancel the credit card, and get one from someone else. Later, reapply for the one you cancelled. They’d love to have you back. (Though, honestly, I’ve never had this problem where I say “this charge is unauthorized, please treat my number as stolen to prevent further fraud”, and then the bank says, “OK, but we have to continue to honor payments the thief set up with the old number”)
pxeboot 3y ago
This does not typically work. See Visa Account Updater [1] and similar services from other networks. [1] https://developer.visa.com/use-cases/identify-merchants-receiving-automatic-card-updates https://developer.visa.com/use-cases/identify-merchants-rece...
- ceejayoz 3y ago
  You can ask your banks to not perform this update. I've had success with Amex and Citi. Depends a bit on whether the customer service rep knows what you're talking about, but it's very possible.
uticus 3y ago
Patio11 would beg to disagree https://www.bitsaboutmoney.com/archive/improving-cards-under-the-hood/ https://www.bitsaboutmoney.com/archive/improving-cards-under...

vuln 3y ago

Some payment processors will update the company charging with the new card information. Getting a new card does not absolve you from the contractual obligation you agreed to in order to use the ad platform. Sad.

joshlemer 3y ago
> Getting a new card does not absolve you from the contractual obligation you agreed to in order to use the ad platform. However, for better or worse, possession is 9/10ths of the law
bink 3y ago
By the same token the contract probably also stipulated that it could be cancelled in a way that Facebook is currently blocking. I don't think any court would hold that the purchaser is now required to pay for services perpetually.
karim79 3y ago
While true in some instances, I'm pretty sure Facebook requires that payment information is valid in order to serve ongoing campaign(s).
hedora 3y ago
If this is true, then cancel the credit card, and get one from someone else. Later, reapply for the one you cancelled. They’d love to have you back. (Though, honestly, I’ve never had this problem where I say “this charge is unauthorized, please treat my number as stolen to prevent further fraud”, and then the bank says, “OK, but we have to continue to honor payments the thief set up with the old number”)

pxeboot 3y ago

This does not typically work. See Visa Account Updater [1] and similar services from other networks. [1] https://developer.visa.com/use-cases/identify-merchants-receiving-automatic-card-updates https://developer.visa.com/use-cases/identify-merchants-rece...

ceejayoz 3y ago
You can ask your banks to not perform this update. I've had success with Amex and Citi. Depends a bit on whether the customer service rep knows what you're talking about, but it's very possible.

uticus 3y ago

Patio11 would beg to disagree https://www.bitsaboutmoney.com/archive/improving-cards-under-the-hood/ https://www.bitsaboutmoney.com/archive/improving-cards-under...