I get what you are saying. But, you seem to be making a moral argument here, whereas I'm making a legal statement. I certainly agree that Amazon should have j

I get what you are saying. But, you seem to be making a moral argument here, whereas I'm making a legal statement. I certainly agree that Amazon should have just paid the woman at some point and dealt with the situation with their insurance company themselves. Of course, that's assuming she attempted to contact Amazon at some point (which seems likely but isn't stated in the article).