I think an analogy is "enterprise software". You always get the worst software when it's designed and approved by a committee that doesn't get hard user feedbac

I think an analogy is "enterprise software". You always get the worst software when it's designed and approved by a committee that doesn't get hard user feedback (feedback in the sense that people just won't use it if it's bad). So things are released with shit usability. Add on the cost overruns and scope problems that come from people that don't really know software dictating top down what they think it should do, and you get what happens in most industries.