Discord's UX team is nonexistent. Everything is features. I used to like the platform, but it's gotten too greedy with Nitro popups, and not letting you remove

Discord's UX team is nonexistent. Everything is features. I used to like the platform, but it's gotten too greedy with Nitro popups, and not letting you remove your payment options based on certain conditions. I had to get in contact with support who made me write a message for a bot to cancel my subscription. It was arduous, and the support team gave me false information about my eligibility to cancel before I was able to cancel. (They said I was not eligible and gave no details, I wrote back and was suddenly able to get my refund)