That's true, but for 15%-20% of the population, libraries are more or less the only place where they can access the internet. Considering how many transactions

That's true, but for 15%-20% of the population, libraries are more or less the only place where they can access the internet. Considering how many transactions are now carried out online, providing cheap/free internet access is actually a pretty good idea (and saves money overall when the paperwork savings from their interactions with government agencies are taken into account).