Not sure what the last paragraph is saying, but it is regrettable how consumers were led to believe that this problem would be quickly solved. In their defense

Not sure what the last paragraph is saying, but it is regrettable how consumers were led to believe that this problem would be quickly solved. In their defense, the whole AI industry was convinced of this. It’s known as the long tail. An absurdly huge number of small edge cases to fix before it’s a solved problem.