Again though, you're arguing that the company offering 'forever' and not delivering it should become the customer's problem. If the company doesn't want to 'co

Again though, you're arguing that the company offering 'forever' and not delivering it should become the customer's problem. If the company doesn't want to 'come up against reality' they shouldn't make offers they can't deliver. All I'm saying here is that the customer should come first, even if the company finds it hard or costly to do what they said they will. That isn't controversial.