Grid companies are some of the most competent corporations I've interacted with. The power is mostly on, I don't need to play stupid telephone customer support

Grid companies are some of the most competent corporations I've interacted with. The power is mostly on, I don't need to play stupid telephone customer support games with them, and they keep things running. Maybe PG&E, or whatever they have in Texas sucks, but as a general rule of thumb, I wouldn't assume that grid operators are stupid.