> you’ve never made a mistake in your future predictions? youve never committed to something you couldnt deliver? I do my outright best not to avoid over-promi

> you’ve never made a mistake in your future predictions? youve never committed to something you couldnt deliver? I do my outright best not to avoid over-promising, since over promising can cause harm to others. Consider two parties here: the customer and the the competition. The harm to the customer is rather obvious since the terms have been changed for them. It would manifest itself in higher costs, the need to alter their work, or both. One could argue that they should not have depended upon a free tier, but ... the same cannot be said for the competition which was offering a real product. They have to deal with (potential) customers who were pulled away by a snake-oil salesman. While my wording is likely unduly harsh. Given how quickly the changes were made, the free tier was likely a poorly thought out plan rather than a malicious one, it is important to remember that an attempt to draw in customers is often intended to pull them away from others. You better be sure you can live up to your word.