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Nielsen Norman's research does. That doesn't mean they're never the right choice, it just means it hurts your navigation so they shouldn't be your goto. Use the

• snowwrestler 3y ago
  NNg said they caused confusion in 2016… 7 years ago. Users are familiar with them now. NNg have recommendations for how to implement them effectively. I’ll also add that NNg spent years trying to get people to adopt the “pie menu” despite clear evidence that they confuse the heck out of users. So, I’m not always inclined to take their word for things without doing my own testing.
  • chefandy 3y ago
    I saw a NN video about vertical navigation published 6 months ago in which they recommend avoiding hamburger menus on desktop sites specifically. Whether or not a pie menu confuses users depends on the visual implementation, how it fits into the workflow, and how well it conceptually represents the users understanding for how to accomplish their goals. A few tool options for a right-click menu in a desktop application? Adding toppings to a sandwich? Maybe a great solution. Navigating a linear workflow on a website? Likely a stupid idea. Like any other common UI element, including the hamburger menu, it can be used correctly and incorrectly. Of course do your own testing – that's not a good reason to ignore other research. Beyond that, when you're doing research that few other organizions are, you're bound to get things wrong sometimes. That's fine. Modern medicine only recently discovered that peptic ulcers, which affect 1 in 10 people in their lifetime, are often caused by a treatable bacterial infection rather than poor lifestyle choices. Nobody gets it perfect. Self-correction is a sign of trustworthiness.