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> while the last date to extend or renew a service contract for the product isn't until August 2024, Cisco said in the advisory it will not release firmware upd
by josephcsible 4y ago
> while the last date to extend or renew a service contract for the product isn't until August 2024, Cisco said in the advisory it will not release firmware updates to address the flaw and there are no workarounds.
Why does Cisco get to take/keep people's money for service contracts when they don't provide the service?
- neilv 4y agoI'd just guess that all of Cisco's customers are organizations that can do one-off negotiations (e.g., complain to sales rep, have lawyer write nastygram), and normally don't want to get involved in addressing the problem for everyone (by, e.g., complaining to government officials, raising a fuss on social media)?