Great exerpt: "To make people understand the importance of doing things perfectly in the early years of his restaurants, Harvey would run to the front of the t

Great exerpt: "To make people understand the importance of doing things perfectly in the early years of his restaurants, Harvey would run to the front of the train, hop off and walk to the restaurant before the passengers arrived. If he found the slightest thing wrong, he would basically take the tablecloth, yank it, and throw the entire table on the floor so that the people would have to pick everything up, clean everything up, and reset the table before people came into the restaurant"