my thoughts as well. with digital compression, words cutting out, and trying to decipher what the other person's saying without looking at them, mobile phone ca

my thoughts as well. with digital compression, words cutting out, and trying to decipher what the other person's saying without looking at them, mobile phone calls just require a lot of cognitive load from me in general. I do find it easier to understand when I'm looking directly at them in-person, partly because I can infer a lot of meaning from their facial expressions and match what I'm hearing to how their mouth is moving. not to mention that almost all of my phone calls fall into two categories: calling my family to catch up, and calling services to wait on hold and deal with an underpaid support rep on the other end. category 2 is almost always stressful and irritating in and of itself, and would be similarly stressful (albeit less so) if I went to their location in-person to deal with the support issue.